About Bluezone Care
Quietly devoted to good care, since day one.
A CQC-regulated domiciliary care agency based in Basingstoke and Southampton — supporting people across Hampshire and Surrey to live well, at home, on their own terms.
People deserve to live well in their own homes, on their own terms, for as long as they choose. That belief is why Bluezone Care exists.
We began as a small team in Basingstoke with one mission: provide the kind of home care we would want for our own parents. Five years on, we work across Hampshire and Surrey — with Hampshire County Council, the NHS, and hundreds of private families — and our mission hasn't moved an inch.
We support older adults, people living with dementia, mental ill health, learning or physical disabilities, and anyone recovering from illness or hospital. Our team works with families, social workers, district nurses and clinicians to make sure care is joined up and quietly effective.
We're closely regulated by the Care Quality Commission and openly proud of it. Whatever brings you to us, you'll find a small, attentive team who measure success in the things that matter — safety, dignity and a smile.
Our mission
Empowering independence. Delivering excellence. Transforming lives.
We deliver tailored, person-centred care that promotes independence, choice and wellbeing. We work alongside families, advocates, healthcare teams and community organisations to provide holistic support — whether that's personal care, complex health support, emotional assistance or 24/7 arrangements.
Our services are shaped by the Care Quality Commission's fundamental standards, ensuring that everything we deliver is safe, caring, effective, responsive and well-led.
Who we support
Care for a wide range of needs and circumstances.
Older Adults (65+)
Support for age-related conditions, frailty, mobility challenges, dementia and long-term health needs.
Adults Under 65
Specialist support for individuals living with disabilities, sensory impairments, mental health conditions or complex care needs.
People with Complex & Long-Term Conditions
Including those living with neurological conditions, advanced illnesses, acquired brain injuries, spinal injuries and progressive health conditions.
Our core values
What we're committed to.
Safety & Protection
Strong safeguarding and risk-management systems at the heart of every service.
Person-Centred Care
Dignity, choice, independence and respect, always.
Community Integration
Helping individuals stay connected, active and part of their community.
Continuous Improvement
Training, auditing and a relentless focus on service excellence.
Why choose Bluezone Care
A partner you can trust.
- CQC-aligned, high-quality care
- Trained, caring and fully vetted staff
- Transparent communication with families
- Holistic, compassionate support tailored to each person
- Strong partnerships with NHS, local authorities and community services
Years of regulated care
Visits delivered safely
On-call coordination
Clients recommend us
Our values
Six promises we keep — every visit.
These aren't slogans on a wall. They're the standards every coordinator, carer and director is measured against.
Compassion first
Every visit begins with kindness, patience and respect for the person in front of us.
Safe & accountable
We follow CQC standards, train continually and keep clear records of every visit.
Person-centred
Care is shaped around your routines, preferences and goals — never a template.
Skilled team
Carers are DBS-checked, trained to UK care certificate standards and supervised.
Transparent
Clear pricing, clear plans, and a named coordinator you can always reach.
Empowering
We help people stay in control of decisions about their own life and care.
Our story
A small agency, growing carefully.
We grow only as fast as our standards allow. Every new service line, every new town we serve, starts with one question — can we deliver it brilliantly?
2019
Founded in Basingstoke
Bluezone Care opens its doors with a small, hand-picked team of carers and a single promise: care delivered the way we would want it for our own families.
2021
CQC registration
We complete our Care Quality Commission registration — confirming our policies, training, governance and safeguarding meet national standards.
2022
Hampshire County Council contract
We're appointed as an approved provider for Hampshire County Council, supporting publicly-funded clients across the region.
2023
Southampton office opens
A second hub opens to serve clients across Southampton, Eastleigh and the wider South Hampshire area.
2024
Complex & children's care
We expand our regulated services to include complex clinical care and tailored support for children and young people.
The team
People who make care personal.
Behind every safe, dignified visit there's a small group of people working quietly to make it happen — from the office, on the phone, and at your front door.
Bluezone Care Leadership
Registered Manager & Directors
Our senior team brings decades of combined experience in social care, nursing and safeguarding. Every decision starts with one question: is this safe and right for the person we serve?
Care Coordinators
Your day-to-day contact
Coordinators plan rotas, match carers and stay in close contact with families. There is always a named person you can reach.
Care Experts
The people at the door
Carefully recruited, fully trained and continually supported. We invest in our team so they can invest in you.
"From the first phone call we felt heard. The carers turned up on time, treated mum with such warmth, and kept us informed every single day. We can't recommend Bluezone enough."
Accreditations
Regulated, trusted, accountable.
CQC Registered
Provider ID 1-15832210905 — regulated and inspected by the Care Quality Commission.
Hampshire County Council
Approved framework provider for publicly-funded care across Hampshire.
Skills for Care aligned
Training mapped to the Care Certificate and Skills for Care induction standards.
Local roots
Offices in Basingstoke and Southampton, serving Hampshire and Surrey.
Ready to talk?
Care that begins with a conversation.
Speak with our care team for a free, no-obligation consultation. We'll listen, answer your questions, and design a care plan that fits your life.