Terms of Service

1. About us

Bluezone Care Ltd is a domiciliary care provider registered and regulated in England. We provide home care, live-in care and complex care services to individuals and families. Our registered office is at Office 104, First Floor, Devonshire, Aviary CT, Wade Road, Basingstoke, RG24 8PE.

2. Using our website

You may use our website for lawful purposes only. You agree not to:

• Use the website in any way that breaches applicable laws or regulations.
• Transmit harmful, offensive, fraudulent or misleading content.
• Attempt to interfere with the security, availability or performance of the website.
• Scrape, copy or reproduce content from the website without our written permission.

3. Care services

Any care services provided by Bluezone Care Ltd are subject to a separate care agreement, assessment and, where applicable, a contract with the client, their representative or funding authority. The content on this website is for general information only and does not form part of a care contract.

We tailor care plans to individual needs following an assessment. Service availability, fees and specific terms are confirmed in writing before care begins.

4. Appointments and enquiries

Submitting an enquiry, care assessment request or appointment booking through our website does not guarantee service availability. We will contact you to confirm next steps and discuss your needs. All information you provide must be accurate and complete.

5. Intellectual property

All content on this website, including text, images, logos, design and code, is owned by Bluezone Care Ltd or our licensors and is protected by copyright and other intellectual property laws. You may view and print pages for personal use, but you may not reproduce, distribute or modify them for commercial purposes without our permission.

6. Liability

We make reasonable efforts to ensure the information on this website is accurate and up to date, but we do not guarantee that it is complete, error-free or current. To the extent permitted by law, Bluezone Care Ltd is not liable for any loss or damage arising from your use of the website, except where caused by our negligence or breach of legal duty.

Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud or any other liability that cannot be excluded under English law.

7. Links to other websites

Our website may contain links to third-party websites for your convenience. We are not responsible for the content, policies or practices of those websites. We encourage you to read their terms and privacy policies before using them.

8. Changes to these terms

We may update these Terms of Service from time to time. Changes will take effect when posted on this page. Continued use of the website after changes means you accept the revised terms.

9. Governing law

These terms are governed by the laws of England and Wales. Any dispute arising from these terms or your use of the website will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact us

If you have any questions about these Terms of Service, please contact us at info@bluezonecareltd.co.uk or call 01932 361 363.